by SetsunaKou » Tue Jul 17, 2012 1:57 pm
I suppose because they send so much out, it's more likely for packages to be lost?
But they do ship with tracking numbers, so you can see, they were really sent. I always receive the items I order from them, and when the silicon wig cap was lost in the mail, they sent a replacement, and when that was also 'lost', they issued a coupon/credit from their site. (Which I didn't end up needing/using, because the 2nd cap finally reached me about a month late!)
So, I still use their store/eBay store, since oftentimes, they're the only ones carrying a particular type of doll shoe/boot, AND at great prices.