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Anybody bought dolls from Mandarake?

PostPosted: Mon Aug 31, 2015 6:57 pm
by Ulti
Just wondering, as their prices can be less than buying a new doll straight from the company. I put in my request for a Pullip yesterday night; still waiting on an email to confirm that it is in stock.

Re: Anybody bought dolls from Mandarake?

PostPosted: Tue Sep 01, 2015 5:58 am
by K2!
Ulti wrote:Just wondering, as their prices can be less than buying a new doll straight from the company. I put in my request for a Pullip yesterday night; still waiting on an email to confirm that it is in stock.

I have purchase several dolls from Mandarake before. Many of their dolls are used, not brand new, thus the lower (and sometimes higher) than factory price. This also means you need to look at the pictures and descriptions carefully as there may be condition issues and some accessories many not be present. A lot of their online merchandise is on the shelves of several different stores so it can take a little while for them to verify stock. On the shelf merchandise is subject to prior sale.

Re: Anybody bought dolls from Mandarake?

PostPosted: Tue Sep 01, 2015 9:21 am
by Ulti
K2! wrote:
Ulti wrote:Just wondering, as their prices can be less than buying a new doll straight from the company. I put in my request for a Pullip yesterday night; still waiting on an email to confirm that it is in stock.

I have purchase several dolls from Mandarake before. Many of their dolls are used, not brand new, thus the lower (and sometimes higher) than factory price. This also means you need to look at the pictures and descriptions carefully as there may be condition issues and some accessories many not be present. A lot of their online merchandise is on the shelves of several different stores so it can take a little while for them to verify stock. On the shelf merchandise is subject to prior sale.

Yeah I thought the prices on some those dolls was quite high, which is kind of unusual for Mandarake. They said the box has not been opened on mine so it *should* come with everything. It's been two business days since I requested it and still no payment or cancellation email. If I don't get one tomorrow I think I'm gonna go crazy. Somebody did take the time to put the shipping price up on it though, and it has been removed from the site, so fingers crossed.
*edit* - I do have a hotmail email address, wondering if that could be the problem.

Re: Anybody bought dolls from Mandarake?

PostPosted: Tue Sep 01, 2015 4:36 pm
by K2!
Ulti wrote:Yeah I thought the prices on some those dolls was quite high, which is kind of unusual for Mandarake.

I think some of their stuff is like a consignment shop where the person selling it sets the price and Mandarake tacks on their fee. The stuff I look at ranges from a little under retail (like you'd expect for a used item) and some is almost double retail (still for used items).

They said the box has not been opened on mine so it *should* come with everything. It's been two business days since I requested it and still no payment or cancellation email. If I don't get one tomorrow I think I'm gonna go crazy. Somebody did take the time to put the shipping price up on it though, and it has been removed from the site, so fingers crossed.
*edit* - I do have a hotmail email address, wondering if that could be the problem.

Might want to check your junk mail file. A message from them might look like spam to Hotmail. I think you have three days to respond before they put the item back on sale.

Re: Anybody bought dolls from Mandarake?

PostPosted: Tue Sep 01, 2015 5:05 pm
by Ulti
K2! wrote:
Ulti wrote:Yeah I thought the prices on some those dolls was quite high, which is kind of unusual for Mandarake.

I think some of their stuff is like a consignment shop where the person selling it sets the price and Mandarake tacks on their fee. The stuff I look at ranges from a little under retail (like you'd expect for a used item) and some is almost double retail (still for used items).

They said the box has not been opened on mine so it *should* come with everything. It's been two business days since I requested it and still no payment or cancellation email. If I don't get one tomorrow I think I'm gonna go crazy. Somebody did take the time to put the shipping price up on it though, and it has been removed from the site, so fingers crossed.
*edit* - I do have a hotmail email address, wondering if that could be the problem.

Might want to check your junk mail file. A message from them might look like spam to Hotmail. I think you have three days to respond before they put the item back on sale.

It takes up to three days to receive the email; they'll hold it for five days but I'm not sure if that's five days from when the email was sent or not. I just checked and the item is at the Nagoya store, not the Nakano one like I thought it said, so that could be why.

Re: Anybody bought dolls from Mandarake?

PostPosted: Tue Sep 01, 2015 10:27 pm
by Ulti
After fretting about this for 3 days I finally got the confirmation email :mrgreen: