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Ndoll site is dead and I am baka

PostPosted: Tue Jul 24, 2012 7:31 am
by Iwa_Hoshi
Just want to do this as a warning and I'm not sure if it fits into the feedback section.

Keeping in mind that my PC is dead and my netbook dosen't always display all pictures. I went and sign up on http://www.ndoll.net/skin/shop.php to buy some stuff.

Only to realised after coming across a message and thread on BjdCollectasy and Den of Angels respectively that NDoll was behind on orders and pretty much dead when it comes to answering emails.

I did send emails to the addresses on both their English and Japanese site but there was no answer so I log a complaint with paypal and eventually got my money back as a claim.

So just wanted to say. As much as you know certain sites seems trustwotthy and the last time you visited said site was a few months back. It might help to spend a few minutes on BjdCollectasy or Den of Angels to check if said site was still alive. Espeically if the home page or item page has not been updated for a long while. Sales might be slow and stuff but checking won't hurt.

Re: Ndoll site is dead and I am baka

PostPosted: Tue Jul 24, 2012 7:45 am
by SetsunaKou
:hugs: Poor Iwa-san!!!! I know how you feel! Thank goodness for Paypal!

I had the same thing happen to me a few months ago! I ordered a body from Kizdoll, and waited 45 days. They never responded to a single email and while short for a doll, 45 days is past the time they specified for the doll to ship (They write it will take 30 days.) and the non response made me worried. I emailed them at least 10 times, so I figured they were probably out of business and just didn't take their site down.

So, I contacted paypal on day 45, and started the process to get my funds back. They did, so it's all fine, but it was a loss of time, and effort, not to mention a bit of anxiety. ^^

You're absolutely right to check DoA or other doll resources to see if a particular site is still open for business. (Or at least email them prior to ordering and see if they respond. ^^)


Thanks for the tip! :hugs:

~Setsuna

Re: Ndoll site is dead and I am baka

PostPosted: Tue Jul 24, 2012 9:37 am
by Dirili
ick! Glad you got the issue straightened out. I reaaally hate dealing with that sort of stuff myself.

I can imagine if it was me... ergh, sucks waiting, period, but then you find out that you were waiting all this time for NOTHING! And you have to order again and start a new wait! gah!

Re: Ndoll site is dead and I am baka

PostPosted: Tue Jul 24, 2012 3:19 pm
by Iwa_Hoshi
i had it easier than some other folks in the DOA thread. I found out only days after while they actually wait through a much longer waiting process and someone organnising a GO was hit pretty bad.

Its not a good thing to go though, so for some shops it pays to be careful

Re: Ndoll site is dead and I am baka

PostPosted: Tue Jul 24, 2012 8:31 pm
by catshem
Thanks for the tip! I never would've even thought that a business would "shut down" and just never say anything on their site.
Though I should be used to that after my old vet randomly shut down and gave no word to any of the cilents.