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Barbie clothes--problem addressed

PostPosted: Thu Dec 29, 2011 7:55 am
by embyquinn
Okay, minor rantage here.

I went to Target yesterday, and since the Liv aisle was all but empty (we're talking moths and cobwebs here), I bought Cherry one of the Target exclusive Barbie fashion packs. I got a great pair of retro acid-washed jeans, but in taking the stupid silver fur-collar jacket off the stupid plastic staples, I shredded one of the silver mesh sleeves.

So why the smurf do I even smurfing bother with Mattel anymore when I smurfing know that I'm going to smurfing ruin at least one of the smurfing outfit pieces just trying to get the smurfing things out of the smurfing packaging?!?!?!?!?!*

...gasp...pant...heave...

Okay, I'm better now.

Seriously, I don't know why I even gave Mattel another chance. Well, yes I do, because they didn't have anything from Spin Master. But still.

*Bonus cool points for anyone who guesses what movie I got my best friend for Christmas and we watched yesterday.

Re: Barbie clothes

PostPosted: Thu Dec 29, 2011 8:33 am
by AlmySidaKay
I'm sorry your dress was ruined, darn that Mattel! And ... The Muppet Christmas Carol?

Re: Barbie clothes

PostPosted: Thu Dec 29, 2011 9:05 am
by DollyKim
Smurfs? And complain to Mattel, I did an online chat and got my problem fixed.

Re: Barbie clothes

PostPosted: Thu Dec 29, 2011 11:52 am
by embyquinn
Thanks, Kim. I went and complained to Mattel and told them to switch back to thread, already. The very nice assistant told me he'd put it in a message to packaging and is sending me a replacement voucher.

Not that I really think anything will change, but the guy was at least very nice and I'm getting reimbursed.

Re: Barbie clothes--problem addressed

PostPosted: Thu Dec 29, 2011 1:05 pm
by DollyKim
They offered to replace my Toralei who's leg was broken at the factory but didn't have any replacements left so offered to send me a refund if I sent her back. I decided to keep my pirate, treated her with super glue because I needed a Toralei, but the offer was still there. It's in their best interest to keep their customers happy.

The Create a Monster High sets also have those itsy bitsy tags. Embroidery scissors might be a solution next time.