DDdy Haruka Niimi Arrives~!!
Posted: Thu Jun 14, 2012 6:12 pmEDIT: Heard back from Volks again. Sooooo they are currently waiting for a new Haruka head to arrive to them from Volks JP. Once that head arrives, I mail them back this head, etc. I'm glad this whole thing was able to be resolved. ^__^ They said the head *should* be there early to mid July. I hope so, as I may be moving the first week or two in August.
EDIT: I heard back from Volks (sort of) today. I had to email them to inquire about a reply to my previous email - to which they responded that they thought I was going to send more pictures. >_> I told them I had sent them more pictures and then forwarded them the email again, as well as sending another email asking for them to let me know if they received it.
They responded back letting me know they had received it but that they were not sure if this would count as the doll being defective, so they had to contact their headquarters. =__= Really? They are gonna get an earfull if the doll isn't found defective being as someone on another forum was able to get a replacement head by sending hers back because the make-up was uneven.... >_< I wrote them back letting them know the same thing and also stating that I would be upset if the doll was not found defective being as I paid decent money for the doll to arrive to me with a scratch in the face that the person doing the face-up should have noticed.
OY, that made me fume. =__=
EDIT: Here are the pictures that I took this morning.
I was so excited to see that this girl was out for delivery today! When I checked her DC this morning, it was still showing that she had left Austin,TX. I check it an hour later and BAM out for delivery. Woot!
The only downside... She has some slight damage. I am mentioning it, but I realize that it is slight. There is a slight scuff on her forehead - which might be able to be covered by MSC or some very light sanding with super fine sandpaper. Next.. there is small and shallow scratch in her upper lip. :/ Not horrendous, no -- but I noticed it right away. I think it can probably be sanded out as well -- but I don't want to touch her default face-up.
So I wrote to Volks to let them know. They were super helpful and asked for pictures, which I was going to send anyway, just forgot to attach. >_> I also let them know that I would take better pictures with a better camera, tomorrow morning. These pictures were taken with my cheap & old Canon Powershot. I'll take the other pictures with my Rebel and maybe Macro lens.
Without further interuption... The pictures!
They gave me instructions for the DDS/DDIII body as well..? Meh, ok.
The last two pictures are of the damage. I had to turn the head in weird angls in order for my older camera to pic up the marks. I will update when I use my Rebel.
EDIT: I heard back from Volks (sort of) today. I had to email them to inquire about a reply to my previous email - to which they responded that they thought I was going to send more pictures. >_> I told them I had sent them more pictures and then forwarded them the email again, as well as sending another email asking for them to let me know if they received it.
They responded back letting me know they had received it but that they were not sure if this would count as the doll being defective, so they had to contact their headquarters. =__= Really? They are gonna get an earfull if the doll isn't found defective being as someone on another forum was able to get a replacement head by sending hers back because the make-up was uneven.... >_< I wrote them back letting them know the same thing and also stating that I would be upset if the doll was not found defective being as I paid decent money for the doll to arrive to me with a scratch in the face that the person doing the face-up should have noticed.
OY, that made me fume. =__=
EDIT: Here are the pictures that I took this morning.
I was so excited to see that this girl was out for delivery today! When I checked her DC this morning, it was still showing that she had left Austin,TX. I check it an hour later and BAM out for delivery. Woot!
The only downside... She has some slight damage. I am mentioning it, but I realize that it is slight. There is a slight scuff on her forehead - which might be able to be covered by MSC or some very light sanding with super fine sandpaper. Next.. there is small and shallow scratch in her upper lip. :/ Not horrendous, no -- but I noticed it right away. I think it can probably be sanded out as well -- but I don't want to touch her default face-up.
So I wrote to Volks to let them know. They were super helpful and asked for pictures, which I was going to send anyway, just forgot to attach. >_> I also let them know that I would take better pictures with a better camera, tomorrow morning. These pictures were taken with my cheap & old Canon Powershot. I'll take the other pictures with my Rebel and maybe Macro lens.
Without further interuption... The pictures!
They gave me instructions for the DDS/DDIII body as well..? Meh, ok.
The last two pictures are of the damage. I had to turn the head in weird angls in order for my older camera to pic up the marks. I will update when I use my Rebel.