kiki-chan78 wrote:She really is a lovely girl.
I just took a peek at the photos of the damage in the first post. The scratching on the forehead is from how she was packaged. So, that's not how she left the face-up artist. That 'damage' happened in transit and isn't something that Volks can control. Plus, none of their vinyl dolls are sent out with face-up protectors. The divot over the lip is something that happened inside the mold, and can happen every so often with vinyl; Seiki's original head, from when he was obitsu, had something very similar on it (and is the reason that now I always put the scar on his mouth).
So, I can see how Volks would, and wouldn't consider this to be a damaged or defective product.
<3
-Kiki-chan78.
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