Been sent the WRONG DOLL!

[Evelien]

But if two orders were really switched, Rosedolls should take care of it, not Jess herself... I hope they were just really busy on Friday, just before the weekend started, and that they will reply today with an explanation.. will you let us know Jess?

[PopularFizzyDrink]

I've sent another message saying this:

"Hi, thankyou for the refund you sent me after getting the wrong doll (I wanted a Dikadoll Yolanda and got a Rena instead) but there were no instructions as to what to do with the Rena. Do I send her back? Will I get the Yolanda I ordered? Please could you message me.
Thankyou
Jessica"

I tried to be polite, but direct. I don't want to hang onto the doll for several weeks - I feel I've waited long enough! Perhaps that's a little selfish, but I'm bloomin' fed up. I will try to look on DoA for a Yolanda and see if anyone got her by mistake, but I don't suppose I'll get anywhere. Gosh I feel negative... I'm trying to be positive but today I just feel... drained. Fed up. Bummed out. Meh.

[Evelien]

I think you're being very polite. I just read some of Rosedolls' feedback on DoA and it's flawless. Everybody's fond of them and their awesome communication 'even on a Sunday'. So I have NO clue what this is about . I really feel for you

[PopularFizzyDrink]

Maybe they just don't like me :'(

[Evelien]

..... I think it's unbelievable that they still didn't get back to you now.
Besides, how could anyone not like you

But seriously, this is bad, bad, bad customer service...

[PopularFizzyDrink]

OK, so still no reply. I'm officially mad. I've decided I'm going to spend the money on a different doll and send the Rena doll back (if they want it back) and forget about getting a Yolanda for now. *sigh*

On to my next doll.

*sniff* Bye Bambi.

[Evelien]

Noooooo

Seriously, I'm really annoyed by this and I wish I could help you, but I don't think stalking them would solve anything would it?

Be sure to leave them negative feedback though.

[PopularFizzyDrink]

Stalk them, Ev... for me... *drama*

No, seriously though it wouldn't. I'm going to keep the doll (and neither feed it to the dog nor sell it) for a few weeks as suggested earlier -thankyou- and wait to see if they send me an address to post it back to. In the mean time I'm trying -TRYYIIINNNGGG- to buy a MinoruWorld "Minoru" Junior from DoA. I'm just waiting for them to reply.

Waaaiiittiiinggg...

[Evelien]

I just don't get it. There's no excuse for them to hold off for so long. Especially since they DID send you a refund. So they DID get your messages. How weird is that?! Silly maybe, but did you check your spam folder?

[kittyasauras]

Before you do sell her, is it too much to ask for photos? Dikas just don't get a lot of love at all, I would always love to see more photos of them